14RN81-00M Rev AO

This article summarizes the major updates, supported operating systems, operation notes, known limitations, and resolved issues for SeeHawk® Touch Release 5.4.0.2.

Release Information

Component Version Information

New Features in Release 5.4.0.2

Gflex Support

This release adds support for:

• Gflex GSM Color Code
• GSM Blind Scan HRTOA data mode
• GSM Blind Scan HRTOA response value

Scanner firmware version 7.0.3 or later is required.

Indoor Grid Features

This release adds or improves the following Indoor Grid features:

• Supports MIB and SIB1 for Enhanced Top N Signal scans
• Supports MIB and SIB1 for NR Top N Signal scans
• Displays detected network names in the Channel table
• Displays detected network names in group setup
• Displays detected network names in reports
• Supports test plan editing before a test has started
• Allows users to add or remove scans from a test plan downloaded from SeeHawk Central
• Supports adding LTE Blind Scan into a test plan through editing
• Supports adding NR Blind Scan into a test plan through editing
• Allows users to run Blind Scan when the test plan starts
• Allows users to add detected channels from Blind Scan into the test
• Adds imported uplink frequency to the data table

Blind Scans are used only for channel detection at the beginning of a test. They are not used during Grid, AVT, or Commissioning Tests.

Signal Analyzer

This release adds support for:

• Waterfall diagram in Signal Analyzer

Uplink Testing Restrictions

The following restrictions apply to Uplink Testing:

• Only one channel at a time is supported for Uplink Testing.
• Shared channels are supported in P25 Phase 1.
• Test radio ID can be decoded in P25 Phase 1.
• Test radio dedicated channel is supported in P25 Phase 2.

Operation Notes

SeeGull Connect Location Permission

SeeGull Connect requires the Location feature to have Allow all the time permission in order to function properly.

Android 16 no longer shows this option during the normal permission prompt. Users may need to manually go into Android permission settings and grant SeeGull Connect Allow all the time permission for Location.

Tablet Support

Starting with SeeHawk Touch Release 5.1, the following Samsung tablets are no longer supported:

• Samsung Tab S2
• Samsung Tab S3
• Samsung Tab S4

Recommended tablets:

• Samsung Tab S6 or later

Data Upload Using FTPS

Data upload to a server using FTPS may not work.

Customers are advised to use one of the following instead:

• FTP
• SFTP

IBWC Files with Multiple Buildings

If an IBWC file contains multiple buildings, users should create a separate Indoor Grid test for each building in the IBWC file.

Each Indoor Grid test should be uploaded to the corresponding building in SeeHawk Central.

P25, P25 Custom Channels, and Custom Channel Power

Only frequencies known to be P25 should be configured for the P25 Decode scan.

Other technologies may fail to decode and may report poor SINR values if configured as P25.

For non-P25 technologies, use the Custom Channel Power feature.

Gflex USB Connection to Tablet

When using a USB connection with a Gflex scanner:

• Gflex works with Samsung S7 or later tablets when using a USB 3.0 cable.
• The initial first connection may not work.
• If the first connection fails, initiate the device connection again.
• Gflex works with Samsung S6, S7, and S8 tablets when using a USB 2.0 cable.

Antenna Frequency Settings

Antenna Frequency range must be set correctly in SeeHawk Touch.

At least one RF port should cover the full band range where the intended channel or frequency scan measurement will be performed.

Example:

• For P25 decode scans on RF1, set RF1 from 10 MHz to 990 MHz.

Important:

• RF1 and RF2 frequency ranges should not overlap.
• The same guidance applies to other technologies.

mmWave Band Note

The mmWave band 24.25 GHz to 44 GHz, band code 0x8800, is disabled.

This band cannot be used for power measurement. If selected, the scanner will not respond.

Supported Operating Systems

SeeHawk Touch Release 5.4.0.2 supports:

• Android 10 to Android 16

Physical Specifications

Known Problems and Limitations

Defect 5543: Application Stops Working if System Font Size Changes

SeeHawk Touch may stop working if users change the tablet system font size while the application is running.

Recommended action:

• Do not change the tablet system font size while SeeHawk Touch is running.
• Close SeeHawk Touch before changing display or font settings.

Indoor Grid Data File Warning

Indoor Grid data is saved in multiple text-format files in an open folder.

Do not modify the folder or files manually.

Changing the folder or files may corrupt the test data and make it unusable.

Problems Resolved in Release 5.4.0.2

Defect 8864: NR Blind Scan Bandwidth and Operation Mode May Not Be Saved

Resolved an issue where NR Blind Scan detected bandwidth and operation mode in Outdoor and Indoor mode may not be saved in the DTS file, causing the information not to appear in SeeHawk Collect Summary.

Defect 8883: Enhanced Top N Signal Frequency Scan Fails to Decode

Resolved an issue where FDLTE and TDLTE Enhanced Top N Signal Frequency scans on super band failed to decode any signal.

Defect 8885: Indoor Grid Uplink Threshold Settings Cannot Be Turned Off

Resolved an issue where some Indoor Grid Uplink Threshold settings could not be turned off when the Power threshold was off.

Defect 8887: Indoor Grid Data for Enhanced Top N Signal May Be Fixed Up Incorrectly

Resolved an issue where Indoor Grid data for Enhanced Top N Signal may be fixed up when multiple scans with the same channel but different bandwidth were used.

Defect 8892: Uploading Workspace to Central May Fail

Resolved an issue where uploading a duplicate workspace to SeeHawk Central while selecting to override the existing file may fail.

Defect 8895: Indoor Grid Power “Use for Grading” Flag Not Working Properly

Resolved an issue where the Power threshold was still being applied when the user turned off the “Use for Grading” flag.

Defect 8899: NR Blind Scan Bandwidth May Fail to Populate in the Blind Scan Report

Resolved an issue where NR Blind Scan bandwidth may fail to populate in the Blind Scan report when running multiple bands.

Defect 8908: Touch May Stop Responding During Startup

Resolved an issue where SeeHawk Touch may stop responding during startup due to corrupted upload file history.

Defect 8916: Indoor Grid Building Result Does Not Refresh After Deleting Group

Resolved an issue where the Indoor Grid Building result did not refresh after deleting a group.

When to Contact PCTEL Technical Support

Contact PCTEL Technical Support if:

• SeeHawk Touch will not start
• SeeGull Connect cannot maintain required permissions
• Gflex USB connection does not work after retrying connection
• The scanner does not respond after selecting a band or scan mode
• Test files appear corrupted
• Uploads to SeeHawk Central fail repeatedly
• License, software version, or firmware compatibility is unclear
• You need help confirming whether your scanner firmware supports a new feature

When contacting support, provide:

• Product model
• Scanner serial number
• SeeHawk Touch version
• SeeGull Connect version
• Scanner firmware version
• Tablet model
• Android version
• Description of the issue
• Screenshot or error message, if available

Related Products and Software

This release may involve:

• SeeHawk® Touch
• SeeGull Connect
• SeeHawk® Central
• SeeHawk® Monitor
• Gflex®
• IBflex®
• HBflex™
• Samsung Galaxy tablets
• Android operating system

Notes

Specifications, features, supported scanner options, firmware requirements, and software behavior may vary by configuration and license.

The information in this article is subject to change without notice.