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SeeHawk® Touch Network Testing Software-Brochure

Updated

SeeHawk® Touch is Android™ tablet-based wireless network testing and reporting software used with PCTEL® scanning receivers.

It helps users test cellular, WiFi, public safety, private radio, and critical communications networks using an intuitive field-testing workflow. SeeHawk Touch is commonly used for in-building walk testing, grid-based testing, outdoor testing, BDA commissioning, troubleshooting, and reporting.

Product Overview

SeeHawk Touch helps users collect, analyze, and report wireless network test data in the field.

The software is designed for:

  • Cellular network testing
  • WiFi network testing
  • Public safety radio testing
  • Private radio testing
  • In-building coverage testing
  • Outdoor walk testing
  • Drive testing
  • BDA commissioning
  • DAS and small cell commissioning
  • Troubleshooting and optimization
  • Code compliance documentation

Product Features

SeeHawk Touch can help users:

  • Access advanced PCTEL scanning receiver features
  • Use Layer 3 message data
  • Use Blind Scan for automatic channel detection
  • Collect LTE MIMO measurements
  • Collect data across multiple bands and technologies at the same time
  • Test cellular, WiFi, NTN, public safety, and private radio networks
  • Perform automated grid-based in-building testing
  • Generate grid-based test reports
  • Perform automated BDA commissioning testing
  • Generate BDA commissioning reports
  • Perform public safety radio uplink testing with SeeHawk® Monitor
  • Use troubleshooting and equipment room testing tools
  • Integrate with SeeHawk® Central
  • Integrate with third-party network design and post-processing tools
  • Use OpenStreetMap® support

Supported Scanning Receivers

SeeHawk Touch supports PCTEL scanning receivers including:

  • Gflex®
  • HBflex™
  • IBflex®
  • MXflex
  • Other supported PCTEL scanners

Supported connection methods may include:

  • Bluetooth®
  • USB

Gflex, HBflex, and IBflex scanning receivers can connect by Bluetooth or USB. MXflex and some other scanners connect by USB.

Applications

SeeHawk Touch may be used for:

  • 5G network deployment
  • 5G network optimization
  • Indoor walk testing
  • Outdoor walk testing
  • Public safety radio uplink coverage testing
  • Public safety radio downlink coverage testing
  • Drive testing
  • Network troubleshooting
  • Network optimization
  • DAS commissioning
  • BDA commissioning
  • Small cell commissioning
  • Building code compliance
  • FCC code compliance

Grid-Based Testing and Reporting

SeeHawk Touch supports grid-based testing and reporting for:

  • Critical communications networks
  • Cellular networks
  • WiFi networks
  • Public safety radio networks
  • Private wireless networks

Grid-based testing allows users to test coverage, signal quality, and noise floor across selected channels, bands, and technologies.

Reports can be generated:

  • In real time
  • On demand
  • Using user-customizable pass/fail criteria

Automated Uplink Testing with SeeHawk Monitor

SeeHawk Touch supports automated uplink testing when used with the SeeHawk® Monitor system.

During testing, SeeHawk Touch can synchronize field measurements with uplink measurements collected at the radio site by SeeHawk Monitor.

This workflow can help users evaluate both:

  • Downlink coverage measured in the field
  • Uplink signal performance measured at the radio site

This is especially useful for public safety radio coverage testing, grid testing, drive testing, walk testing, and BDA commissioning workflows.

In-Building and Outdoor Testing

SeeHawk Touch supports efficient in-building and outdoor testing workflows.

Common testing modes include:

  • Walk testing
  • Grid-based testing
  • Drive testing
  • Equipment room testing
  • Antenna Verification Testing
  • Spectrum analysis
  • Waterfall graph review
  • BDA commissioning testing

Waterfall graphs and spectrum analysis tools can help users identify intermittent issues and troubleshoot difficult RF problems.

BDA Commissioning Testing

SeeHawk Touch supports automated BDA commissioning testing and report generation.

BDA commissioning workflows may help users:

  • Verify system performance
  • Review uplink and downlink behavior
  • Document test results
  • Support FCC and local code compliance
  • Generate commissioning reports
  • Troubleshoot DAS or BDA system issues

Planning Tool Integration

SeeHawk Touch can integrate with planning and design tools.

Users may be able to:

  • Import floor plans
  • Import design information
  • Use field measurement data during testing
  • Export test data for post-processing
  • Support network design validation

This helps connect planning, field testing, measurement, and reporting workflows.

SeeHawk Central Integration

SeeHawk Touch integrates with SeeHawk® Central, PCTEL’s cloud reporting and workflow automation platform.

This integration may support:

  • Test plan download
  • Workspace transfer
  • Test result upload
  • Cloud-based review
  • Approval workflows
  • Building and BDA record management
  • Collaboration with AHJs and public safety agencies

Optional SeeHawk® Reports Module

SeeHawk® Reports is also available for automated drive and walk test reporting.

SeeHawk Reports can generate reports from:

  • SeeHawk Touch data
  • SeeHawk Collect data

This can help users create customer-ready reports after field testing.

Common Troubleshooting Topics

Customers may contact support for issues such as:

  • Scanner not detected by SeeHawk Touch
  • Bluetooth connection issue
  • USB connection issue
  • Blind Scan not detecting expected channels
  • Test plan not loading
  • Floor plan import issue
  • Grid test setup issue
  • BDA commissioning report issue
  • Upload to SeeHawk Central failing
  • Uplink data not synchronizing with SeeHawk Monitor
  • Report generation issue
  • Spectrum analysis or waterfall graph issue

When to Contact PCTEL Technical Support

Contact PCTEL Technical Support if:

  • SeeHawk Touch does not detect the scanner
  • Bluetooth or USB connection does not work
  • Test data is not saving correctly
  • Reports do not generate as expected
  • SeeHawk Central upload or download does not work
  • BDA commissioning tests do not behave as expected
  • Uplink testing does not synchronize with SeeHawk Monitor
  • Blind Scan results appear incorrect
  • Software, firmware, or license compatibility is unclear

When contacting support, provide:

  • Scanner model
  • Scanner serial number
  • SeeHawk Touch version
  • Scanner firmware version
  • Tablet model
  • Android version
  • Connection type: Bluetooth or USB
  • Test type being performed
  • Description of the issue
  • Error message or screenshot, if available

Related Products and Software

This workflow may involve:

  • SeeHawk® Touch
  • SeeHawk® Monitor
  • SeeHawk® Central
  • SeeHawk® Reports
  • Gflex® scanning receivers
  • HBflex™ scanning receivers
  • IBflex® scanning receivers
  • MXflex scanning receivers
  • Android tablets
  • OpenStreetMap®

Notes

Specifications and features are subject to change without notice.

PCTEL®, SeeHawk®, Gflex®, HBflex™, IBflex®, and MXflex are trademarks or registered trademarks of PCTEL, Inc.

Android™ is a trademark of Google Inc.

Bluetooth® is a registered trademark of Bluetooth SIG.

OpenStreetMap® is a trademark of the OpenStreetMap Foundation. PCTEL and SeeHawk software are not endorsed by or affiliated with the OpenStreetMap Foundation.

©2025 PCTEL, Inc. All rights reserved.

Rev. I, December 2025